Frequently Asked Questions

Dentex believes in open communication at all times and we want you to have all the information you need to make a wise decision regarding your vehicle. With that in mind, we have provided answers to the following frequently asked questions we hear from clients. If you need more information, please don’t hesitate to call.


What is paintless dent removal (PDR)?

A: Paintless dent removal is an innovative process for repairing minor dents, dings and hail damage with specialized tools and without the use of paint, replacement panels or body filler. Our skilled technicians apply pressure and leverage to the back of the panel while maintaining the condition of your factory paint.


Is PDR a new method of repair?

A: No. This cost-effective process has been used by auto plants for over 50 years. Car dealers, rental agencies, the general public and others have used PDR for over 25 years.


Will this process damage my paint?

A: No. Today’s automotive paints are somewhat flexible but keep in mind that only a highly trained PDR technician can successfully remove the dent and get your car looking new again.


What should I do if my paint is scratched or chipped?

A: We can still remove dents if there is a scratch or chipped paint. We are capable of removing minor scratches but we cannot remove deep scratches. Paint chips can be touched up after the repair is done as desired.


How long will the job take?

A: Dentex offers same-day repairs on most jobs. In fact, paintless dent removal can usually be done in 1 to 3 hours.


Can you remove any dent?

A: We can handle a wide variety of jobs and estimate that 90% of dents can be completely repaired. If you have a dent that extends over two panels, PDR may not be able to remove it completely. Additionally, if you have a dent at the edge of your panel, other options may need to be explored. Your best bet is to come by our shop and let our skilled technicians have a look.


What size dents do you remove?

A: Most dents are the size of your palm or smaller. Many are approximately the size of a coin. Dentex can repair larger dents, including ones the size of a basketball (or larger).


Will the dent reappear?

A: No. Paintless dent removal doesn’t hide or simply cover up the damage. The panel of your car will be returned to factory condition. Once the dent is removed by PDR, it won’t come back. This is your Dentex guarantee.


Is PDR safe for the environment?

A: Completely. The PDR process does not involve any toxins, chemicals, paint or body filler. There is no waste involved so nothing gets thrown out. Our method simply involves specialized tools and skilled technicians.


How much will my dent removal cost?

A: The cost is dependent on the size of the dent, but keep in mind that this process on average is much more affordable than traditional body shop repairs. A typical body shop charge can start around $600 for a repair that we can do for around $100 to $150. We have a starting price of $100 per job. We don’t charge per dent but instead on the overall job.


Do you still have questions? Our team is pleased to assist you. Simply call, email or fill out the form on our contact page.

Victoria’s Source for Fast, Affordable & Effective Dent Removal

Are you wondering why paintless dent removal is the preferred method over traditional body shop repairs for minor dents, door dings and hail damage? Dentex Paintless Dent Removal Ltd. asks that you consider the following reasons:

  • Fast – we offer same-day repairs with a booked appointment
  • Affordable – a typical body shop charge can start around $600 for your dent repair, while we can do the same job for around $100 to $150
  • Proven effective – auto plants have used paintless dent removal (PDR) for over 50 years. With PDR, you never have to worry about mismatched paint
  • Environmentally friendly – no paint or harmful chemicals are used in the process and no waste is involved
Request a free estimate > PDR is a fast and affordable method
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